Quality Assurance Policy

SAFE ZONE STATEMENT

  • This quality assurance policy outlines our belief and commitment to ensure that ongoing quality improvement is an integral part of our organization. Safe Zone Training will aim for continuous improvement in the quality of all aspects of its work as part of its determination to help learners achieve the highest possible standards
  • SAFE ZONE Centre aims to be the first choice for high quality education and training within its community
  • The purpose of the Quality Assurance Policy is to ensure such continuous improvement through a process of self-evaluation and action planning.
  • The Quality Assurance Policy and associated procedures will involve all employees and collaborative partners.
  • The management of the process will be through the existing organizational structure. Line managers will initiate procedures within their teams and collate and agree self-assessment reports and action plans
  • The quality assurance procedures will be founded in a process of regular self-evaluation by teams in different departments, internal & external audits and observations, in addition to employer and client feedback
  • The quality procedures will seek the views and perceptions of learners and other stake holders for whom the services of SAFE ZONE exist.
  • Wherever appropriate, the procedures will promote the identification of quality standards and performance indicators against which performance can be measured, evaluated and improved.

Responsibility for Implementation

  •  All staff (managers, tutors, assessors, support staff) are responsible for the implementation of the Quality Assurance Policy
  • It is the Operations Manager’s responsibility to ensure there is an annual review of the policy
  • It is the responsibility of all to engage positively in that review and ensure implementation

Focus of Quality Assurance

  •  All staff (managers, tutors, assessors, support staff) are responsible for the implementation of the Quality Assurance Policy
  • It is the Operations Manager’s responsibility to ensure there is an annual review of the policy
  • It is the responsibility of all to engage positively in that review and ensure implementation